Effective 7 August 2026. Please read this policy with your school’s own internal policies and applicable law.
Using Skooltime
Skooltime provides school operations software to authorised schools, their staff and approved families. A school account holder is responsible for accurate registration information, lawful authority to use the service, and all actions completed through its workspace.
Tenant responsibilities
Each school remains responsible for student records, parent notices, result publication, PIN distribution, its users and its local policies. Administrators must assign the least access needed, promptly remove departed users and keep passwords, documents and PINs confidential.
Acceptable use
Do not use the platform to violate a law, impersonate another person, interfere with security, upload malicious material, disclose another person’s information without authority, or use result-access PINs for any purpose other than authorised result access.
Service and changes
We may improve, maintain, suspend or change platform features to protect users, meet legal requirements or improve reliability. Planned material changes will be communicated through the platform where reasonably practicable.
Support, billing and termination
Subscription, PIN-stock and support arrangements are confirmed through the relevant school workspace or written communication. A tenant may request export or closure subject to lawful retention obligations, outstanding charges and identity verification.
Contact
Questions about these terms, account authority or a complaint can be sent to the Skooltime support team through the in-app Support desk.