Effective 7 August 2026. Please read this policy with your school’s own internal policies and applicable law.
Skooltime generally provides the platform on a school’s instructions. The school determines why and how its pupil, parent and staff information is used in its workspace; Skooltime processes that information to operate, secure and support the service.
Depending on enabled modules, this may include account details, admission and contact data, attendance, academic records, communications, uploaded documents, technical logs and payment or PIN-allocation records. We do not need personal data that is not relevant to the service.
We use information to authenticate users, provide school operations, produce authorised reports, support users, prevent fraud or misuse, maintain backups, meet legal duties and improve reliability.
Information is visible only to authorised users within the relevant school and to vetted providers where required to host, email, secure or support the service. We do not sell student, parent or staff personal data.
Tenant data is retained for the active service period and then for a reasonable period for recovery, legal obligations, dispute handling and secure deletion. Schools and individuals may request access, correction, export or deletion subject to applicable law and identity checks.
